Town Station Lofts

Reviews

• AP

  Aaliyah Palmer

  Jul 22, 2026
  1.0
  I cannot wait to move! This building is terrible. PHOTOS ATTACHED. You will absolutely suffocate in the hallways and elevators. The ACs are constantly broken and there is zero airflow. The apartment AC units are also a JOKE. They break constantly and they leave so much moisture in the units that mold grows. The management will only refer to it as “organic growth” but I had to be immediately removed from a unit and moved into another in the same building with similar suspicious moisture issues. They did comp rent for a few months and put me in a bigger unit but I did all the manual labor of moving myself so that was the least they could do truly. I’ve come down with multiple prolonged respiratory illnesses in both units I’ve lived in. Maintenance is a joke. They are kind but have no communication skills and just bandaid everything. You’ll just get a message that your tickets been closed with no details on what’s been done. Have a decent sized crack in my wall by the front door so bad that I had to yank my door with my entire weight to get it open. All they did was hammer the frame up and say “building is settling” with a shrug. Water coming in during multiple rain storms, no information on what the issue was or how it was fixed, just a closed ticket. ROACH city! It wasn’t too bad inside my unit when I was on the 2nd floor but on the top floor they are crawling out of my ceiling. If you walk around at night all you see is roaches crawling all over the building and the ground. They prioritize the most ridiculous updates and additions. Pet waste stations are falling apart with heavy metal lids and bad dispensers literally falling and hitting residents. But sure let’s add a vending machine. The neighbors are nice, though elevator etiquette is not a thing, and I don’t get bothered by anyone which is a must for me and those are the only nice things I have to say.
• FF

  Fernando Fuentes

  May 23, 2026
  1.0
  The administrators there are absolutely repulsive when it comes to helping people. Susan, however, is a very good and very kind person. I lived there for two years; they provided me with appliances that were excessively worn out, and when I decided to move out, they forced me to buy a brand-new stove—even though the one we left behind was in perfect condition and had absolutely no issues. I DO NOT RECOMMEND THIS PLACE AT ALL. THE AIR CONDITIONERS DON'T WORK, AND THERE IS A LOT OF HUMIDITY.
• AB

  Ayomi BR

  Apr 8, 2026
  5.0
  I cannot say enough great things about Susan at Town Station Apartments in Cary, NC. From the very beginning, she has been an absolute pleasure to work with. Her patience truly stands out no matter how many questions I’ve had, she has always taken the time to answer each one thoroughly and thoughtfully without ever making me feel rushed. Susan is the definition of professionalism. She carries herself with such confidence and warmth, and it’s clear that she has a deep knowledge of her role and the community she represents. She always provides clear, detailed information and presents multiple options, making it easy to feel confident in every decision. Her attention to detail is unmatched—nothing slips through the cracks, and everything is handled with care and precision. What really sets Susan apart is how genuinely caring she is. She doesn’t just do her job—she truly looks out for her residents and wants the best for them. It’s rare to find someone so passionate about what they do, and it shows in every interaction. She is incredibly approachable and always willing to help, whether it’s over the phone or in person. Honestly, you wouldn’t even be able to tell which one she excels at more she’s equally amazing at both. I have never once felt uncomfortable working with her. She creates such a welcoming and supportive environment, and that makes all the difference. Any request or concern I’ve had has been handled quickly and efficiently she truly gets things done at her beck and call. If you’re considering Town Station Apartments, I highly recommend working with Susan. She goes above and beyond in every way, and it’s clear that she genuinely cares about the people she works with. She is truly an asset to the community!

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