CHANEL

评价

• EN

  Emily Nicole

  4 days ago
  5.0
  Great customer service 🩷
• LG

  Lia Gowri

  Oct 4, 2026
  1.0
  Really disappointing experience. The staff were not welcoming or helpful, and I felt judged from the moment I walked in. What made it worse was the security constantly following me while I was simply browsing. It was obvious enough to make me feel extremely uncomfortable. For a luxury store, I expected basic respect and good customer service. Unfortunately, I didn’t get either here.
• KP

  Keerthi Pradhani

  Sep 19, 2026
  1.0
  The sign-up process was unnecessarily complicated and inconvenient. I had to be physically present just to provide my name and credit card information, even though Chanel already had these details on file. The entire process took less than 10 minutes, yet I had to drive two hours simply to complete it in person. I don’t understand why an in-person visit is required for something that could easily be handled remotely. Dior and Louis Vuitton do not have this requirement, and I’ve had much smoother experiences doing business with both brands. What’s even more frustrating is that Chanel requires me to be physically present even to change my credit card information. For a luxury brand, I expected a much more seamless and convenient customer experience. Overall, this process was extremely disappointing and unnecessarily time-consuming.
• ZM

  Zahra Madhar

  Sep 2, 2026
  5.0
  The best Chanel store ever! The store director is amazing Love Ansel, jacob and Katy. I’ve never left the store without a big smile on my face and I’ve been shopping at Chanel for as long as I remember either with my sisters, mom or alone.Hands down the best service and the best people.
• MA

  M A

  Aug 13, 2026
  3.0
  Not the best boutique but ok. Ryan was great!