Staying at the Crowne Plaza in downtown Seattle has truly been a five-star experience for me. The front desk was very friendly and welcoming and had already gotten my room settled even though I was an early check-in and had put me on the 30th floor. What a great view of the city both during the day and at night!
They are kind enough to bring me an amenity that had a birthday card and I thought that was insightful and friendly.
I did try the bar and restaurant inside the hotel on the second floor and found the staff to be friendly and service-oriented.
I spent the day eating Seafood so I wasn't very hungry so I just enjoyed a couple of cocktails I'm making small talk with other patrons of the bar.
I would definitely recommend staying here it's within walking distance of so many things, Pike's market, the Seattle museum of art, and the harbor cruise, as well as a short bike ride over to the Space Needle, Seattle Aquarium, and the Pacific science Center.
WA
Wendy Albright
4 days ago
I had to book a room last minute in Seattle and nabbed this hotel. Because the rates were so low, I assumed it was a Super 8 or Motel 6 level place, but it’s actually much nicer. Rooms are spacious, beds are comfortable, and views are amazing. HOWEVER, you get what you pay for. Cleaning is not great, I laid Kleenex over places in the bathroom that had dirt running down the crease, but still gross. The food is absolutely terrible and the service even worse. 1/10 stars on eating here. Additionally, the internet was having some issues, which was a pain
Over all, if you’re traveling on a budget, you’re going to be pleasantly surprised at this hotel. However, if you’re expecting something nicer, remember what you paid ;-)
ME
Maia Eggerman
5 days ago
I have stayed here about 5 times over the years and I LOVE this place… it’s always the most affordable 4 star hotel on express deals online too!! The beds are incredibly comfortable. The rooms are always very clean. The staff is so nice. It’s like being on a Disney cruise and they have coffee and lemon water and tea always available in the lobby, which is always perfectly clean and perfectly full. I don’t know how they pull that off either and the restaurant here, Juno, is amazing and the breakfast buffet is free for your kids if you buy it, and the atmosphere is beautiful. The staff is unbelievably excellent and the food can’t be compared to anywhere else, it’s so good. I would come here, even if I wasn’t staying at the hotel. The hot tub was under repair, which I thought would just ruin my stay, but everything else is so exceptional… I am fine. Also, check out isn’t til 12!! So the fam gets an extra hour in the pool before we have to pack up. Love love love it!!
NIGHTMARE checkout at 5am. Elevator malfunction sent me to a restricted floor with no option to get to the lobby. Tried a freight elevator and called the emergency phone inside to no answer. Several minutes later a kitchen employee arriving to work showed me the way through the service areas to the stairs to the lobby. Hauled my luggage down to the lobby where there was nobody at the desk! Search for elevator malfunction issues with this property and you find a history of these issues with a system that has been designed for security but fails repeatedly.
A total disregard for for guest safety!! When I confronted the management by email, I was told it was only six minutes time spent panicking on an abandoned restricted floor so no offer of compensation. I missed the first train to the airport. Plenty other hotels in the area.
This is our third night at this hotel, and we’ve been so happy with our stay! We chose it mainly because of how clean it is, and it has lived up to our expectations. Our room has two queen beds, plenty of space, and nice high ceilings, which make it feel airy and comfortable. The beds are very comfortable, and the bedding is soft and cozy. My child has sensitive skin and can react to bedding that isn’t very clean, so I’m especially happy that he has been comfortable here without any issues!
A big thank-you to the front desk staff for all their help, and especially to Venera, who helped us at breakfast this morning. She was so sweet, thoughtful, and attentive—she really made us feel cared for!
The hotel has been quite busy during our stay, though I’m not sure whether there’s a holiday or an event nearby. Even so, our overall experience has been wonderful. For a four-star hotel, the price is quite reasonable compared with other hotels in the area. We highly recommend it!