Had an amazing stay at the Crowne Plaza Hotel! Great view of Seattle and a central location a quick walk away from anything that a tourist would want. Located pretty close the Symphony stop so it was very easy to get here directly from the airport. Room's AC got really cold and the staff was super attentive.
Only downside is that late at night there aren't a ton of restaurants open nearby.
What a beautiful hotel! We stayed here the night before our cruise and had an amazing room with a gorgeous view. The shuttle to the cruise pier the next morning made everything incredibly easy and convenient.
Breakfast was not included, and the buffet became fairly expensive once the additional $10 service charge was added. Still, having breakfast right at the hotel before leaving for the ship was convenient. Overall, we were very happy with our stay and would definitely recommend this hotel to anyone cruising out of Seattle.
DW
Dorothy Winke
Aug 15, 2026
Needs vast improvement on ADA accessibility !!!
Stairs everywhere and ramps almost nonexistent.
Breakfast buffet is laughable and overpriced for variety of food provided.
Need to provide more bottles of water in the room. Two bottles of water for two people. If you want a drink of water that leaves no water for the Kureg coffee machines 4 pods of coffee and 2 pods of tea.
Really think they are trying to get by on the cheap.
Not as quiet as expected for a supposedly upper tier hotel. Could hear the toilet flushing in the next room.
Elevator accesability confusing without adequate instructions posted.
AN
Alex Navarro
Aug 5, 2026
For the price I guess this would be considered a budget hotel in the area, but it was not cheap by any means. That said I really don’t have any complaints about this hotel. The staff was kind, they offer ice water and lemon water in the lobby all day, and we were allowed to check in as soon as our room was ready. The rooms are spacious and have water and coffee available. The beds were very comfortable. The bathroom was clean although the shower head had a leak somewhere and it sprayed on the ceiling, oops! The location of the hotel is good. You can easily walk to the market, pier, and aquarium. Breakfast in the hotel is a bit of a hustle but expected, $27 for adults and $10 for kids. They do have an a la cart menu, but the cost difference is negligible. Overall, I saw no issues with this place except the price.
EDIT: Editing to say that “the response from owner” is a bunch of lies. The front desk manager refused to help, the hotel didn’t help when Booking.com reached out to them to help me settle this, and even now after reading my review and how they SCAMMED us, they still DON’T help or offer up anything. How disappointing.
Stayed 3 nights and booked the “city view” room based off the listing and advertisement. $1,600!!!! We got there on a Thursday night, checked in and were told that because rooms are first come first serve, we got booked on a low floor on the “city view” side. We got told to go the next morning and speak to management about getting moved up.
The view on the 7th floor was nothing like the advertisement and we were blocked by a building. Went down the next day and got told the same thing by a manager. That there is nothing they can do because the rooms with the view that we booked were first come first serve and that our room was still a “city view”.
Absolutely ridiculous to pay so much and not get what we booked and PAID for!!!! No where on the booking did it say “first come first serve” and how does that even make sense when we BOOKED and paid for something? What a scam!!!