The Chanel store in the Galleria is the worst. We bought a white bag from their London store on Bond street. Unfortunately, after 6 months color transference occurred from their black dust bag. They weren't helpful at all. They gave me the run arounds. Very disappointed with them.
GA
Guo Amanda
Jul 15, 2026
2.0
The sales persons are good not the security guy at the door. I think some of them are just super rude and unprofessional.
AB
Andrea Barr
Jul 6, 2026
5.0
I came in today to have a blazer's silk lining repaired along with securing all the buttons. Sherrie helped me and it was a great experience. The repairs typically take 4 weeks and done in house. I look forward to receiving my repaired blazer so I can wear it in the court room soon.
BR
Be'shup Rae
Jul 4, 2026
1.0
Horrible staff at the door! Didn't even get treated with dignity and respect before entering the store. Sad because Chanel perfume has become my new favorite. Sad to have to find another favorite perfume.