Sunita was absolutely wonderful! I originally planned to purchase just one item, but she provided such amazing service that I ended up buying more. She was incredibly kind, attentive, patient, and made the whole shopping experience so enjoyable.
If you’re shopping here, I highly recommend asking for Sunita — she will take great care of you! 💕 The next time I’m back in Dallas, I’ll definitely come back and shop with her again. Thank you, Sunita, for such a lovely experience!
Exceptional service from Chris Conyers. He was knowledgeable, attentive, and made the entire experience feel personal and elevated. I was so impressed that I specifically waited to work with him again. Chris truly embodies the level of service you expect from a luxury brand.
I was gifted a necklace about a year ago, and I’ve already had to have it cleaned multiple times. The employees at David Yurman told me that the jewelry reacts to your body chemistry, which is why it turned brown so quickly. But they’ve also told me that if you don’t wear it often enough, it can discolor as well. So which is it?
For something at this price point, you’d expect it to hold up through more than a few wears without needing regular maintenance. Whenever I bring it in for cleaning, I’m typically asked whether I showered with it, wore it in the ocean, or exposed it to something that may have caused the discoloration. At some point, it would be more honest to acknowledge that the jewelry simply doesn’t hold up as well as customers would reasonably expect, rather than placing the blame on how it’s worn or lack thereof.
AK
Andy And Jordan Kim
Jun 29, 2026
Over the weekend, my best friend and I wanted to get matching pinky rings, and Donovan made the experience truly elite! His knowledge of the company and excellent customer service. From offering to clean the Yurman pieces we were already wearing to helping us decide on a ring, Donovan made the experience so special.
Truly the best luxury shopping experience I’ve had in a while!
RM
Rick Morrison
Jun 18, 2026
Chris C at David Yurman Dallas is absolutely incredible. He has gone out of his way multiple times to ensure that our shopping experience was nothing short of first-class. From his attention to detail to taking our calls well after store hours just to make sure we were taken care of, his dedication is unmatched.
It is rare to find this level of genuine customer care these days. Chris is one of the main reasons we continue to do business with David Yurman! If you visit this location, do yourself a favor and ask for him. Thank you, Chris, for always going above and beyond!