DAVID YURMAN (威彻斯特购物中心)

评价

• MB

  Matthew B

  May 24, 2026
  5.0
  Had an issue with a Diamond falling out of a ring bought at another store. They were nothing but helpful! The manager was great(can’t remember her name). Thank you!
• JJ

  jasmina

  Apr 26, 2026
  1.0
  purchased a pair of gold hoop earrings as a graduation gift for my daughter. They were meant to be a very special gift for an important milestone. From the beginning, the clasps felt loose and not secure. My daughter went back twice to have them tightened, and on the third visit we asked if a replacement pair might be better since the issue kept happening. The replacement pair seemed fine for a few months, until one day one earring came undone and went down the toilet drain. She was devastated. We tried to retrieve it, and the next day my husband removed the toilet, which broke in the process. The earring was never found. Today we stopped in the store just to ask about options, and my daughter did not even have the remaining earring with her. The sales associates were kind and polite, but the manager was dismissive. She did not apologize, quickly said they were their best sellers without even knowing which pair we had, and then said a new one could be made if we wanted to pay more. What should have been a happy graduation gift turned into disappointment and stress. For a luxury brand, the quality did not feel reliable, and the manager’s response made the experience even worse. Honestly, I wouldn’t recommend buying earrings from them.