Tiffany & Co.

评价

• BZ

  Brian Zhai

  Jul 29, 2026
  1.0
  The male sales with long hair was extremely grumpy and unprofessional. We wanted to try on white gold wedding bands after seeing them on Tiffany’s website, and he told us Tiffany “only does platinum.” Well that’s obviously not true unless the website is wrong. Mind you this was a 2pm on a Tuesday, and the store was empty.
• TD

  Thishanth D

  Jul 6, 2026
  5.0
  My first ever Tiffany purchase and it was an awesome experience. Eric from the store was friendly and patient, going through the various options with me. Can’t wait for my next piece already
• WH

  Wenbin Hu

  Jul 3, 2026
  5.0
  Shout out to the staff working here. We were able to get the necklace we wanted for a very long time. Complimentary jewelry cleaning is a big plus. Thanks for the amazing Tiffany’s experience. They gave us a personalized attention and created great customer service and conversation. Although this branch is smaller than expected compared to their other locations.
• FD

  Frederic Dai

  Jun 4, 2026
  1.0
  Very disappointing experience at Tiffany Soho. During the purchase process, I was not offered a seat while waiting. When it came time to pay, the sales associate did not ask for my Tiffany account information and had me walk to the front counter myself to retrieve the receipt and complete the transaction. The overall attitude was cold and inattentive. This level of service is far below what I would expect from a luxury brand.
• AA

  Alysha

  May 31, 2026
  1.0
  Horrible service. This was our first and last visit to this location. My fiancé and I stopped in to browse and made a full lap around the store. At one point, an associate asked if we were looking for anything in particular and we said no because we were simply browsing and hadn't planned on trying anything on. Later, we asked to see a wedding band that caught our eye. Instead of offering assistance, the associate responded with, "Oh, so you ARE looking for wedding bands," in a way that felt dismissive and presumptuous. Since we’ve never shopped for bands before, we asked if he had a ring sizer. Instead of providing one, he handed us rings in sizes 9 and 11 sizing. Neither fit properly. When my fiancé asked whether the bands came in half sizes, he said yes but we still weren’t offered a ring sizer or any meaningful assistance. We’re well ahead of our wedding next year and were simply trying to explore options and enjoy the experience. Instead, the associate was unhelpful, dismissive and made what should have been a fun, memorable moment feel frustrating. Safe to say, we won’t be purchasing our wedding bands here.