CHANEL

评价

• TT

  tumaricNYC

  4 days ago
  3.0
  long line outside
• EE

  Elegance_Style

  Aug 22, 2026
  3.0
  I though my experience shopping here would be equal to, or better than the one I had in Paris. But the NYC location seems a little rough around the edges when it comes to staff and attentiveness. Product are my favorite, but the experience is vital to my visit, and this one fell short of impressive.
• JB

  Joseph Barber

  Aug 21, 2026
  5.0
  Good place to get good clothes and stuff
• DC

  D. Christine

  Aug 19, 2026
  5.0
  I cannot say enough amazing things about Taisha at CHANEL 57th Street! She was incredibly kind, professional, knowledgeable, and so approachable. She answered every question I had and was genuinely honest and upfront throughout the entire experience, which I appreciated so much. My fiancé and I left with the bag of my dreams, and Taisha made the entire experience feel so special and memorable. She truly went above and beyond, and this is exactly what a luxury shopping experience should feel like. I couldn’t be happier and will absolutely be returning to see her again! 🤍✨
• YS

  yahui sun

  Jul 12, 2026
  1.0
  I visited the Fifth Avenue boutique today intending to shop for shoes and a handbag. A male sales associate was standing at the counter and was not assisting anyone. When I approached him for help, he repeatedly turned away, avoided eye contact, and acted as though he could not hear me. Only after I spoke to him multiple times did he respond by saying, “I prefer you find somebody else to help,” and pointed me to a manager. The female manager was standing nearby, not assisting any customers, and watched the entire interaction. She saw that I was trying to get assistance, yet made no effort to help. Instead, she simply stood there and waited for me to walk over to her before responding. I was then told that I would need to wait again for assistance. Before leaving, I confirmed with staff on the first floor that associates were in fact available to help customers. Based on this experience, it appeared that sales associates were choosing which customers they wanted to assist, rather than customers being able to shop and receive assistance when needed. I left without making any purchases and took my business elsewhere. Extremely disappointing service.