Buyer Beware!
Dolce & Gabbana falls seriously short when it comes to being a luxury brand. I purchased two pair of shoes and four days later, I decided that the fit and look of one pair was not for me. As such I went to return the shoe. It was at that moment that I was informed that D&G does not provide refunds for items purchased in store. YUP!!!!! You heard me correctly. D&G does not provide refunds for items purchased in store. Instead, they offer store credit or an exchange.
This is absurd. LV and Louboutin are not nearly as rigid with their shopping experience.
Rest assure that I will be certain to use my almost $1k credit before year's end. And then I will never shop D&G again.
Morale of this story.... know exactly what you want before you buy or you will be stuck with. Shop LV or Louboutin!
MM
Mike
Sep 4, 2026
1.0
I ordered a sandwich and bread was old. Also they charge 3% credit fee so not happy about it. Go somewhere if you can. Service is not that great either
SK
Sherry K
Jun 22, 2024
5.0
My first experience with this location but it definitely won’t be my last! Gvansta is extremely helpful and will go above and beyond for you as a client! Go to her, she’s the best!
EM
Edward M
Oct 1, 2022
5.0
Beautiful store and wonderful selection of items. Staff was nice and attentive. Will return soon. Thank you.