Hiiiie, It's Tiffany & Co...Of course they were opulent and had remarkable customer service!!!
Thank you!
EW
Erin Warner
Apr 21, 2026
1.0
My friend and I both received a bracelet for Christmas. Both of us had an issue with our clasp failing. She was lucky enough to find hers a few days later. No brakes in her bracelet, it was a clasp issue. I have yet to find mine. Tiffany does not stand behind their product and can’t do anything about the faulty construction of this expensive jewelry. Although my friend has found hers, she does not wear it in fear that it will fall off again. Not what you expect from a luxury brand- very disappointing.
OF
Olivia Frace
Mar 18, 2026
1.0
Customer service does not exist in this store - the sales rep avoided me like the plague. I knew exactly what I wanted and was luckily staying at the hotel nearby so thought I could swing by really quick to purchase it. I wasn’t greeted, then after walking 2 laps around the store someone said they would be right with me. The customers left and she walked away leaving me at the counter. I stayed there waiting and realized she moved to the door to greet people. I approached her and asked her if she could help and she said one of them would be free in a minute and I could sit down. I waited a few more minutes as she stared out the door and I decided to just leave.
This store is obviously a disaster but it has me debating if I want to invest in the Tiffany brand at all.