DAVID YURMAN (奥克布鲁克中心)

评价

• CC

  Cote Services (CCS)

  Aug 15, 2026
  5.0
  Hi. I just had to leave a note. We went to DY Oakbrook IL today for the first time. My husband surprised me with a bracelet and added a pair of earrings. We got to work with an employee named Stefany Padilla. It was a perfect match. She was kind, knowledgeable and so sweet. It is our wedding anniversary and she congratulated us, told us to come back for champagne after we ate. I was a little nervous, as not all experiences are the best. But thanks to Stefany. I already have a wish list building and can't wait to add to my set! She will be our person there permanently! I am looking forward to the store event in October, our next reason to buy or visit! Your brand is well demonstrated with team members like her.
• AA

  Ang

  Jul 30, 2026
  5.0
  Krystal helped me find exactly what I was looking for within 5 min or less. Thanks for a great experience Krystal (oak Brooke location).
• RB

  Root Boot

  Apr 24, 2026
  1.0
  They do not do repairs, as their website 'services' alludes..
• DG

  Dima Garabovschi

  Apr 22, 2026
  5.0
  Krystal is marvelous person! I stopped by just to watch a few items but because of her positive energy and friendly suggestions I ended up buying a bracelet!!!! Definitely will be back to buy something else only because of Krystal !
• EE

  Eunice

  Mar 16, 2026
  1.0
  Ignored for 10 minutes in a luxury store. I went into the David Yurman store to look for a bracelet as a birthday gift. My husband and I were in the store for about 10 minutes and not a single staff member acknowledged us. I was browsing the displays while my husband sat in the seating area waiting, and no one even said hello. Meanwhile, customers who came in after us were greeted and helped while we were completely ignored. At one point a sales associate walked past me while taking another customer out and asked me to move aside. She didn’t say anything like “someone will help you shortly.” Nothing. I assumed she would come back after seeing the customer out, but she never did. For a luxury brand, this kind of service is unacceptable. Even a simple “please wait for a moment” would have been fine. Instead, we were completely ignored and eventually left without buying anything and decided to spend our money somewhere else. We walked in ready to spend money on a birthday gift and walked out feeling like we didn’t matter as customers. I used to like this brand, but after this, I won't be coming back. Management should really look into the customer service at this location.