芝加哥壮丽大道洲际酒店

评价

• MB

  Massimo Bucciero

  1 day ago
  4.0
  Hotel collocato in ottima posizione sulla Micighan Avenue vicino a molti negozi (tra cui quello di Harry Potter) ed al più grande negozio di Starbucks. A circa 15 minuti a piedi dall'hotel si trova il parco cin la famosa scultura denominata Bean (fagiolo) ed il sempre affollato locale della Nutella. A circa 30 minuti a piedi si raggiunge agevolmente oak beach, che consente di fare una bellissima passeggiata vicino al lago (che sembra l'oceano) ed alla spiaggia. Camera funzionale così come il bagno, sebbene ancora dotato di vasca
• SB

  Sebastien Belinguier

  Aug 15, 2026
  2.0
  Almost 400 dollars a night paid for a service not worth even a 2 stars hotel Be ready to be assigned a room that has windows closed by walls! No natural light coming in at all and when you complain about it your get told that it’s the hotel business in big cities !! Be ready to wait extended time at the elevators as well again this is perfectly “normal” Pool/fitness on maintenance and no issues there as well … it’s all “normal” because mentioned on the website even if when you booked nothing was mentioned at that time I strongly do not recommend this hotel even if location on Michigan avenue is great We had 2 rooms for 3 nights spending over 2300 dollars but absolutely 0 consideration!! Intercontinental is really falling very low these days !
• EB

  Evan Boeshans

  Aug 9, 2026
  2.0
  For a luxury hotel, this one is just fine. If you’re traveling for business or just need a somewhat clean place to lay your head, this would be fine. The location is nice. But, if you want your hotel to be special part of your trip then you should look elsewhere. The rooms are dated. Though they’re generally clean, you can tell they haven’t been deep cleaned in a while. The service was the biggest disappointment. Even with two guests on our reservation, there was one robe and no slippers in the room. I waited on hold with the front desk to request second robe so long that I got a text from the hotel asking how my stay was WHILE on hold. That was the second call I placed, the first wasn’t picked up. That set the bar for service throughout my stay. At one point, the security guard in the lobby chose to push me aside just because he wanted to walk where I was standing (apparently). Later on, room service balked at my request for cocktail sauce with a shrimp cocktail. I won’t be returning here when I’m back in Chicago.
• AS

  Anna Smith

  Aug 9, 2026
  1.0
  this was my first time at an intercontinental, second choice to the Fairmont that was already booked, however I did expect the bare minimum of welcoming service. On arrival with Amex you have the opportunity for an upgrade if available but our front desk clerk stated that wasn’t an option without even looking and informing us that there was a wedding and an event (none of which applies to my experience). Additionally, the pool is historic and beautiful and that’s about all the hotel has to offer. The rooms were subpar, dated, and when called the front desk for slippers/extra robe we waited over 20 mins and unable to reach someone. Lastly, the room service was a joke. We ordered shrimp cocktail that came with a tiny drizzle of cocktail sauce. When we called the kitchen to ask if they could bring us some for our shrimp cocktail they weren’t sure if they had any ?cocktail sauce. Overall, I won’t ever be staying at an intercontinental again, this would maybe compare to a best western?
• RN

  Raymond Nguyen

  Aug 1, 2026
  3.0
  My friends and I booked our stay through the Amex travel portal to take advantage of the extra perks, but our trip started off a bit rough. We were initially placed in the Modern North tower, and while the city view was nice, the room was incredibly cramped with barely any space to maneuver. To make matters worse, the AC wasn't working; we made sure to turn it on before leaving for a tour, but when we returned, the room was still uncomfortably warm. We brought the issue to the staff, and they were very accommodating, quickly moving us to a different room in the Historic South tower. We unfortunately lost our city view, but the AC worked perfectly, and their excellent customer service really made up for the initial hassle. The hotel property as a whole definitely feels a bit old and dated, but the staff handled the situation perfectly. The unexpected highlight of the entire trip was the shower in our second room. The water pressure was unbelievably high and strong—honestly the best hotel shower experience I’ve ever had. Overall, this is a solid place to stay if you just want easy walking access to the downtown museums, but if you are looking for a modern or elevated room experience, you should probably check out some of the newer hotels nearby.