Terrible service from the SA with the terribly dyed red hair. Walked in looking for the maxi flap bag, told me that’s not what the bag is actually called and didn’t bother to offer showing me it or asking what I was looking for.
By the way, it’s called the maxi flap bag online. Perhaps they are new and need proper training, poorly informed, or should take it up with headquarters instead of me. I did a quick lap and promptly walked out.
EK
Esther Kairu
Jul 12, 2026
Lia, thank you so much for your exceptional service and expertise during my visit to Chanel Waikīkī. You made the entire experience so enjoyable, and I truly appreciate the time and care you took in helping me find the perfect pieces for my collection.
Your professionalism, patience, and attention to detail made this purchase feel extra special. I will definitely be keeping your contact and look forward to working with you again on my next Chanel purchase.
Thank you again for such a wonderful luxury experience. Until next time—mahalo! 🤍
Keng is awesome! He was very kind, sweet, and helpful during my visit. He showed me a lot of different options and made the whole shopping experience really easy and enjoyable. I really appreciated his suggestions and I’m super happy with my purchase. Thank you so much!🥳🥳✨
Karen is an exceptional professional. We came in as a family with a child, completely exhausted after a full day of exploring the island, and she immediately made us feel comfortable and taken care of. Her attention to detail, warmth, and genuine care truly stood out. She understood exactly what I was looking for without any pressure, and thanks to her guidance, I ended up making a significant purchase. A rare combination of expertise and kindness.
Hisako was Tremendous!
She was vibrant, Articulate and Enthusiastic about Chanel.
My daughter and I had a Wonderful shopping trip with her and we Love our gifts!
The boutique is Beautiful and the selection of footwear and costume jewelry is abundant.
Thank You so much Hisako 🌺