Customer Service unbelievable rude !pls train you’re people!
CJ
C J
Dec 24, 2025
2.0
On today I was truly disappointed in the customer service. Valentino has always been one of my favorite brands. Unfortunately, I had a very bad experience today. For instance I reached out to a sales associate by phone and text for a prepaid order and I was ignored without a follow up. So I decided to come into the boutique I was treated so rude by one of the associates. However the other employee was very pleasant and kind to me. She assisted me in getting my profile updated. In the future I will definitely ask for her and not anyone else!