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Neko Álvarez
Jun 14, 2026
Visité la boutique de Chanel en Brickell y la experiencia fue espectacular gracias a Alejandro. Su atención al cliente es excepcional; fue muy paciente, conocedor de la marca y súper servicial. Hizo que mi compra fuera memorable. ¡Muchas gracias por un servicio tan impecable!
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Marcia Smith
May 13, 2026
I read the reviews before I visited the location and wonder d how it would go. I’m happy to say I had a great experience. I was assisted by Joshua who was warm and welcoming. Josh was also very knowledgeable about the products and was able to help me select the right products and colors I needed. Don’t hesitate to visit. I love their makeup line and have become a loyal client.
Just visited, was “taken care” of by an associate, a woman, and was made very very uncomfortable, she constantly followed me around and insisted that she be the one to spray the perfume card. She would not even let me touch or hold the bottle. I knew the perfume I wanted but she made me feel so so uncomfortable I didn’t feel comfortable telling her I already knew what I wanted. She wouldn’t have believed me. Horrible, very very uncomfortable- very mean ladies and will not respect you at all. Please fire they make us feel like trash and don’t deserve to be there. So uncomfortable. Very rude.
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Natascha Spitznagel
May 12, 2024
Hello. I was very dissatisfied with my experience at this store. I visited Saturday evening. When I first arrived at the store everyone seemed nice but, after a couple minutes of being there I started feeling uncomfortable. The associate I had kept giving me judgemental looks and his coworkers, I overheard them saying "Good luck making a sale off of that." I wasn't dressed in my nicest clothing I was in my casual attire. I was looking to buy a couple gift sets for my Mother but, after hearing them say that I left shortly after. Since I was treated like that I will say I will not be returning to your store anytime soon.