CHANEL

评价

• LN

  lena Nunz

  5 days ago
  5.0
  Just say , They need to provide better customer service.
• VV

  Victoria

  Sep 22, 2026
  5.0
  Alicia was amazing; she told us the history of every piece of Chanel, showed us the entire store, and made our shopping experience fabulous. Even though we came just for a small purchase she was happy to show us the entire bag and jewelry collection.
• BO

  Brittany Ostare

  Sep 16, 2026
  1.0
  ⭐️ 1 Star — Disappointing Customer Service I visited Chanel in the Miami Design District on September 15th around 6:45 PM and was appalled by the treatment I received from an older sales associate of Asian descent. Her attitude was rushed, dismissive, and incredibly unprofessional. As a Chanel collector of over 10 years, I have shopped at boutiques across Asia, Europe, the Middle East, North America, and beyond. Never have I experienced such poor customer service. She was literally throwing handbags onto the table while showing them to me, showing no care or respect for the products or the customer. As a polite and kind Canadian who genuinely loves Chanel, this experience was shocking and deeply disappointing. Shame on Chanel for allowing staff to treat customers this way. Luxury is about the experience as much as the product, and this boutique failed miserably. Thankfully, I did not spend thousands of dollars on a purchase associated with such a negative experience.
• JQ

  John Q

  Sep 15, 2026
  5.0
  Everyone else are mediocre. Ellie kills the game. She suggesting everything that could possibly fit my wife. She's a treasure
• NN

  natali&inna

  Sep 12, 2026
  1.0
  I had a very disappointing experience at Chanel while purchasing a belt. The sales associate who assisted me, Jacquie, was extremely impatient, dismissive, and impolite throughout the interaction, and she didn’t give me a receipt.