On 5/3/26, I sent my bracelet to the Bal Harbour Shops (Dior) department for repair. I was told it will take 12 weeks to get this done. Now it’s 8/6/26 and my bracelet is not repaired. In fact, it’s still waiting for the part in France for the bracelet to be shipped. 1.5 months ago I was told my bracelet was shipped to France but come to find out it’s still in Bal Harbour Shops Dior department. Imagine that…I will pick up my bracelet, hopefully it’s the same bracelet and go somewhere else. I will never do business with Dior again. Poor customer service and no respect for me as a client.
AA
Ari&Ray Approved
Apr 5, 2026
Dior’s Bal Harbour boutique blends classic Parisian luxury with contemporary presentation. The store is visually striking, and the merchandising highlights both heritage pieces and current runway trends. Staff are attentive and provide a more personalized experience compared to larger stores. Strong assortment of handbags, shoes, and accessories. Overall, a well-executed luxury retail environment.
Very unfriendly, the sales person was very rude. Also their prices where higher that the Dior website.
DB
Dina Bobrova
Nov 20, 2020
You guys need to fix your phones. I had to yell at a (very nice) sales associate so she could understand me. And I don't have an accent.
CC
Carlos René Cruz
Jun 21, 2019
Christian Dior is itself one of the biggest couture houses in the world, this boutique has the gorgeous handbags, the exquisite ready to wear collections, bijoux, scarves and eyewear. You can enjoy of a very personalize shopping day with the expertise and delicate attention from the sales team, ready to give you the best possible experience.