The shopping experience is superior and the customer care is unparalleled. I can’t wait to go back and see my friends. Thank you for taking care of me and my family.
MS
Mike Senna
Sep 12, 2026
1.0
Poor customer service. I will NEVER shoP at David Yurman again. Went in to purchase/order a $30k Jade High Jewelry bracket and was ignored by staff. The heavy-set Hispanic greeting customer barely acknowledged me and then told me that someone would be with me shortly. Besides stands and waiting other customers came in after me and were greeted and served. When I brought this to the attention of the store manager- he seemed to dismiss my concerns.
Never have I been treated so poorly and I have spent thousands of dollars at this boutique. Never again. If looking for quality high end jewelry- go Cartier or Tiffany’s. Also recommend John Hardy jewelry for better quality and better designs.
P.S. The reviews about great customer service seem suspect to me.
EM
Ellen Mahoney
Sep 12, 2026
5.0
Maurice made this experience so enjoyable! He was so thoughtful with his selections and was such a positive person. I highly recommend asking to work with Maurice when you go
RL
Rachel Leiser Levy
Sep 7, 2026
5.0
Maurice was wonderful. Knowledgeable, helpful and a pleasure to work with.