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Chris Sollinger
Jun 6, 2026
The people that work here are so kind, welcoming, and knowledgeable. Beautiful store. Check out the pineapple chandelier
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Boogaloo Babes
Apr 12, 2026
Just popped into the store and asked a lovely young man- sorry I didn’t ask his name - to make me look like I’m wearing no make up (I am 50 btw) Well I bought everything he advised! Thank you so much
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Rebecca Cardon
Mar 20, 2026
Jessica made me look gorgeous!! Such talent Thabk you!!!
I’m beyond happy with my makeup! Elliot is incredibly talented and made me feel so confident and beautiful. The application was flawless, the products felt amazing on my skin, and everything lasted the entire night without needing touch-ups! He really understands how to enhance your natural beauty while still giving that glam look. I will definitely be booking again! Thank you so much can’t wait for next time!
I had a wonderful experience at the Charlotte Tilbury store at The Grove in Los Angeles. The customer service was truly exceptional—friendly, professional, and very honest.
I forgot my change after making a purchase. When I realized it the next day, I called the store, and without any hesitation or giving me a hard time, they immediately sent the money to me through Zelle. That level of honesty and trust is rare and very much appreciated.
Great customer service makes the products feel even better. Because of this experience, I will 100% be coming back to this store again. Highly recommend!