Excellent customer service. I came in with a broken 4mm cable bracelet to see if it would be possible to fix, they went above and beyond and gave me a new bracelet free of charge.
Love DY, love shopping at this store. Thank you!!
BC
Barbara Cats
Jun 28, 2026
5.0
After an unfortunate incident with a chain that was purchased from them a few years ago- I reached out to them, not really knowing what I was expecting. What I received in compassion, caring words in emails that were sent promptly, and the most amazing customer service, from both head office and the store here, well, I cannot recommend them more highly if I tried. A truly unique customer service experience because it was so incredible.