David Yurman

评价

• MS

  Mine Selim

  Feb 22, 2026
  5.0
  We had the absolute pleasure of working with Iryna H at David Yurman while selecting rings, and the experience was exceptional from start to finish. She made what could have been an overwhelming decision feel effortless and enjoyable. Her expertise, attention to detail, and thoughtful guidance helped us confidently choose pieces that we truly love. She listened carefully to what we wanted and offered insights that made the process feel collaborative and special. What truly sets her apart is her post-purchase care. Iryna continues to check in, ensures everything is perfect, and always welcomes us back with a genuine smile and warmth that feels incredibly personal. That kind of service builds real loyalty. If you’re visiting David Yurman, we highly recommend asking for Iryna H — she elevates the entire experience.
• MS

  Miranda Di Scola

  Feb 15, 2026
  1.0
  Terrible customer service and rude staff with bad attitudes. Bracelet clasp broke after 3 wears and they blamed us for the damage and said it will cost $200 to fix. Spoke with a condensing tone the entire time. There is a way to speak to customers and look into problems to see what can be resolved. I suggest investing in this kind of training for your staff in Square One. You just lost a customer.
• SK

  Steve K

  Feb 12, 2026
  1.0
  The quality and customer service from David Yurman is 1 star. I bought 2 - Box Chain Bracelet with Stainless Steel and Sterling Silver, 2.7mm from them ($300 each) and they both broke within the first few months. When they broke, I didn't realize until it was too late and could not find. I explained the situation to customer support (Muhra) and she didn't offer any goodwill or solutions. I will not buy from David Yurman ever again.
• LS

  Lina Shih

  Jun 7, 2025
  5.0
  Great service!
• VC

  Virgie van den Corput

  Jun 7, 2022
  1.0
  Terrible, terrible, terrible customer service. My husband purchased a ring here as a gift for me on our wedding day. It has since lost 2 stones, on two separate occasions, which took them 3 months to replace. My wedding was 8 months ago, meaning 50% of the time, I have not even had this ring in my possession. I asked for a new ring, as a ring of this price should absolutely not be losing stones multiple times within several months. They said no, it is what it is. I am super unimpressed with the staff at this particular location, as well as the overall poor quality of this David Yurman product.