While Tiffany has a well known and high end reputation, the issue is trying to feel comfortable in their store without feeling judged or pressured to buy. We went in to look at engagement rings and immediately had service, once it looked like we were a bit more serious, we were offered water. They gave us a copy of their hardcover diamond book to take home which was nice too. Overall, not a bad experience. The rating of 3 stars is due to the constant messaging after we left the store which can be taken as overly aggressive and trying to push a sale. It’s a turn off. Additionally, when you’re in the store, you just feel like there’s all eyes on you and you can’t look necessarily on your own and as a result it takes the fun out of looking at engagement rings.