AX Armani Exchange

Recensioni

• E

  İrem Çelik

  2 days ago
  1.0
  I visited Armani Exchange on Tuesday, August 18, 2026, and unfortunately experienced very rude and disrespectful customer service. I have shopped at this location many times before and never had an issue... I only looked at four items and asked simple questions about sizing, but the young female employee and young Hispanic male employee were irritated dismissive and unwilling to help! At checkout, I asked the female employee why she was treating me this way, and she simply said, “I can’t do anything for you,” turned away, and walked toward the back:) This was extremely disappointing and unprofessional. I hope Armani Exchange management takes customer feedback seriously and pays more attention to employee selection, training, and basic customer service….
• GG

  Gabriel Guerra

  Aug 10, 2026
  1.0
  Acabo de comprar en Armani y la atención de los chicos MUY MALA, mala educación, mal trato, no ayudan al cliente y según no tienen nada.
• A

  Руслан Ибрагимов

  Apr 5, 2026
  1.0
  I had a very disappointing experience at an Armani Exchange store. I came in to return an online order, but the manager immediately told me that in-store returns for online purchases are not possible and that everything must be done through the website. He didn’t ask any questions, didn’t check anything, and clearly showed no interest in helping. For reference, this was a manager with long hair and a heavier build. I believe his name is BO, based on what I was told over the phone. After leaving, I called the same store and was told that online returns CAN actually be processed in-store. This means I was given incorrect information and was simply turned away without any real effort to assist. This kind of behavior is unprofessional and unacceptable, especially from someone in a management position. Customers should not have to deal with misinformation or be dismissed like this. Very disappointing experience.
• VK

  Vincent Kuo

  Mar 30, 2026
  5.0
  found shoes I liked online and went to the retail store to try it on just to make sure it fits.
• PP

  Paris

  Mar 28, 2026
  1.0
  If I could give them 0 stars I would. I just left from there. The staff was all Hispanics. They were not greeting anyone who walked in. The tone entering was so serious. They were just standing around watching and talking to each other on their head peices, constantly just stairing and not saying anything to us. That was the most depressing store I walked into in a long time. I had visited this store previously and it was not at all how it was today. My man went ahead and purchased a shirt but I told him let's leave Because the staff was making it so awkward in there. I'm not visiting this store anytime soon.