Today I had the chance to experience a customer service representative name Daniel who informed me he’s a senior seasoned retail store manager. But yet seems to not have the knowledge or experience to put customers first. Today I walked in Dolce Gabbana on my way to meet a client hoping to get a merchandise bag for an order I purchased online. Remind you they do not sell dinning wear in store. He was extremely rude and requested that I spend more money with the store in order to get a company bag. I explained and showed my receipt he stated I must spent money with his store today to get a bag that my online order and requested for a store bag will not be honored without spending more money. My thing is that these so called reasoned people get confused is designer shopping and purchasing should be a luxury filled with joy and politeness. Instead they try hard to make people of color to feel like that don’t belong in any way. I feel so sorry for people with the mindset of their work resume being more important the quality service. Dolce was so empty but not because the brand is trash but the experience with Daniel is not worth experiencing. No star was deserved and I will be doing an online return respect is a must !
MM
Max Marcus
Feb 14, 2022
1.0
Not impressed with the customer service , even the new collection is not great.
EP
Emmanuel Pavón
Mar 24, 2021
1.0
Toda su ropa es horrible, lo mejor son las zapatillas.
Dolce & Gabbana is located at c/o Saks Fifth Avenue, 700 North Michigan Avenue, Chicago, IL 60611, USA.
What are the operating hours of Dolce & Gabbana Chicago Saks Fifth Avenue?
Dolce & Gabbana is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What product categories does Dolce & Gabbana Chicago Saks Fifth Avenue offer?
The store offers women's and men's clothing, jewelry, shoes, accessories, and leather goods.
How can I contact Dolce & Gabbana Chicago Saks Fifth Avenue?
You can contact them by phone at +1 312-944-6500 or visit their website at https://www.dolcegabbana.com/.
Is Dolce & Gabbana Chicago Saks Fifth Avenue currently open?
Yes, the store is currently open and not closed.
Where can I find more information or shop online for Dolce & Gabbana?
More information and online shopping are available at https://www.dolcegabbana.com/.
What nearby stores or shopping options are available near Dolce & Gabbana in Chicago?
Dolce & Gabbana is located inside Saks Fifth Avenue on North Michigan Avenue, which offers a wide range of department store items, including clothing and fashion accessories.
Are there other luxury brands near Dolce & Gabbana Chicago Saks Fifth Avenue?
Yes, nearby luxury brands such as BOSS are available near Dolce & Gabbana, providing men's clothing and fashion accessories options.
What relaxation or spa options can customers enjoy near Dolce & Gabbana Chicago Saks Fifth Avenue?
After shopping, customers can visit Renee Day Spa nearby for various spa services and relaxation.
How does being located inside Saks Fifth Avenue benefit Dolce & Gabbana customers?
Being inside Saks Fifth Avenue offers customers convenient access to a premium department store with diverse fashion choices, enhancing their shopping experience with variety and luxury.
Dati certificati dal brand Dolce & Gabbana
Queste informazioni sono certificate da Dolce & Gabbana e pubblicate dal sistema di riferimento ufficiale del brand. I dati vengono distribuiti tramite una piattaforma di gestione della conoscenza di livello aziendale. Scopri di più sulle nostre fonti di dati
Certificato il 04 ottobre 2026Yext Knowledge Graph
Indirizzo
Categorie
Coordinate geografiche
Ragione sociale
Orari di apertura
Numero di telefono
Sito web ufficiale
Rete di distribuzione
I dati aziendali approvati vengono inviati a oltre 100 piattaforme, tra cui: