Best Western Plus Lacey Inn & Suites

Recensioni

• SG

  Sue G.K.

  1 day ago
  5.0
  Our room was clean and comfortable and the hot shower was amazing, as were the bath products. The breakfast was a step above other hotels we’ve recently stayed at. Fresh cut fruit was so nice!
• NL

  Nimitz LLC

  2 days ago
  1.0
  One night 220 $ for a 2 star hotel is extremely expensive ! Come on, even in Dubai for a 4 star it's less Who makes this prices, based on what ? For this hotel acceptable would be 65 $ per night, not more !
• PR

  Pavarin Rookwood

  Jun 7, 2026
  5.0
  We are currently staying at the Best Western in Lacey, and Ian at the front desk has been top-tier. He is incredibly friendly, professional, and welcoming. My family and I are new to the area, and he went above and beyond by printing restaurant recommendations and local tour guides for us. After traveling a long distance and being in the middle of a major move, having this level of customer service has been beyond exceptional. Ian’s kindness and willingness to help have made our stay much less stressful and have truly made us feel welcome. It’s rare to find someone who genuinely cares about creating a positive experience for guests. We still have several nights left in our stay, but Ian has already made a lasting impression. Thank you for your outstanding service!!!!
• BS

  Brittany S

  May 28, 2026
  1.0
  I went to this best western they charged my card and when I got there I did not have my physical card but had it on my mobile tap. This lady would not manually put my card info in the system. I left my drivers license and they would not give it back. I would not suggest this place to anyone
• RB

  Rachelle “Ryka” Basset

  May 18, 2026
  3.0
  As a longterm BW guest, I wasn't thrilled with the performance of one staff member here: Yulia was passive aggressive (leaning towards aggressive), had difficulty solving my simple requests, and was not welcoming or kind. Thankfully another staff member stepped in to help- I wish I'd gotten her name to thank her. Ian was also terrific, and able to resolve my concerns swiftly and with kindness. Breakfast was great! Fresh cut fruit, eggs, sausage, and lots of little extras that made the experience lovely. The rooms were eh- Not super clean, and sparsely furnished. I've had the option to stay here again, but am steering clear due to the unpleasant interaction with Yulia.