Best Western Granbury Inn & Suites

Recensioni

• JB

  Jacquelyn Brunson

  1 day ago
  1.0
  The exercise room had one broken treadmill and a bike. The hot tub did not work, our first room smelled like cigarettes, mold, and perfume. The staff was very nice.
• A

  फरजीत

  4 days ago
  1.0
  The receptionist is very rude. Definite no! For anyone planning to stay here dont do it! If only I could rate 0 stars
• CG

  Crazy Gamer

  Jun 16, 2026
  1.0
  Employee wasn’t very friendly, sat behind the counter playing on his Nintendo switch. Overall terrible service, don’t recommend staying here
• JS

  just c.c spinning

  Apr 24, 2026
  1.0
  This was my second time here and the fact within a year you're still charging full price for a hotel that doesn't have heat to the pool but yet y'all advertise it like it's still heated. Let's face it. I have 2 boys and half the experience is the pool and $180 for 1 night is a rip off and breakfast is horrible.
• JB

  Josh Boone

  Apr 23, 2026
  1.0
  Rented 3 rooms for a school trip. In room 314 the air conditioner would eventually start making a horrendously loud noise after running for a bit, so the students had to turn the a/c off for the night. The front desk person said he was unable to exchange the room, have maintenance service the unit, or reimburse us for the room. Keep in mind, this was for the State FFA contests in Stephenville. So, there were no other options, roughly a 1000 students in town and just a few hotels. The hotel manager was called while she was off, and she made it clear she was off work and unable to do any kind of reimbursement without talking to the owner. The next day the manager had the decency to get in touch with us and give us a 25% discount on one room. I believe that amounted to about $40. I’m not even bothered by the costs because the school payed for it. But the fact that Best Western (or this hotel owner) values a good night sleep at $40 is what bothers me. The girls in the room were seniors on a state ffa trip, and them being able to sleep well in an air conditioned room the night before they compete for the last time is more valuable than two $20 bills.