Best Western Lapeer Inn

Recensioni

• BE

  Bryan Edberg

  4 days ago
  2.0
  There are no elevators here. The interior is very outdated and smells like cigarettes. People smoking at every entrance and exit. There were stains on the furniture and only sheets on the beds. No blankets.The entry, exits were out of order, which made loading and unloading the car a lot more difficult than it should be. The breakfast was slimy and dripping with grease, not very appealing. However, the staff was very friendly and attentive and the pool was very nice. I wouldn't stay here again unless it was our only option. Definitely not worth the rates they are charging.
• JM

  Jonathan Mocan

  Sep 27, 2026
  1.0
  I’ve been staying here with my guys for work, we have 4 rooms. They kicked us out every weekend even after I agreed we would stay extendedly until we check out. They proceed to kick us out so they can charge ridiculous rates for weekends. They then proceed to throw all my employees things without it notice in trash bags including a pass port and car keys they LOST and WILL NOT TAKE RESPONSIBILITY!!! The worst kind of stay and experience I’ve ever had in all my years of traveling. The lady at the front desk NEEDS TO BE FIRED. She hangs up on me and tells me tough luck. What kind of business is this?
• PC

  Pilar Castillo-Bodfish

  Sep 27, 2026
  2.0
  The staff was great first off breakfast lady was nice and helpful 9/27/26. The beds were hard as a rock, the air conditioner barely worked , people seem to be up all night , carpet was ripped up in our room almost tripped they definitely need to upgrade their beds paid 100 plus per night will not be ever staying here again with those types of bed I prefer mines at home.
• JF

  Jim Fistler

  Sep 23, 2026
  3.0
  Older hotel but maintained pretty well. Staff were nice and friendly. Only major complaint is that we booked our room 10wks beforehand and never got a confirmation notice until 2 days before.
• MB

  Michelle Barnes

  Sep 20, 2026
  1.0
  Do not stay here. Check in was long and painful. Then they charged my credit card for 2 rooms that was not in my name and overcharged me for the room I stayed in. No one could explain why this happened and no one offered to refund my credit card. I had to contact them several times to no avail. Absolute horrible customer service, and the rooms are meh!!!!!