JD
Jerome Dallas
Aug 27, 2026
I’ve stayed at this Best Western in the past, but unfortunately this will likely be my last stay.
The biggest downside is that the hotel is very outdated. The furniture looked old, there was peeling paint in some areas, and the room wasn’t as clean as I expected. The overall condition of the property could use some updating.
That said, the price is reasonable for the value, especially considering its close proximity to Washington, DC. I also want to give credit to the front desk employee who assisted me. She was extremely nice, professional, and genuinely tried to help with my situation.
I accidentally booked the wrong dates through Hotels.com and had to make a second reservation for the dates I actually needed. I understand the original reservation was non-refundable and booked through a third-party site. However, I contacted both the hotel and corporate customer service to see if a one-time exception could be made. The customer service agent tried to help, which I appreciated, but ultimately the hotel would not make an exception.
Because I couldn’t get a refund, I ended up making another trip to the hotel the following week just to use the reservation so I wouldn’t waste the money I had already paid.
Overall, the price and location are good, but the outdated property, cleanliness issues, and reservation situation left me disappointed, especially as a returning guest.
I appreciate the front desk staff who tried to assist me, but unfortunately, I won’t be staying at this location again.