Best Western Plus Butterfield Inn

Recensioni

• SB

  Sharon Bense

  1 day ago
  5.0
  Clean, great, friendly, attentive staff but the free breakfast here is what takes center stage! So well kept up, great coffee machines, a fresh yogurt machine, oatmeal, biscuits gravy, sausage, eggs, waffle maker with fresh berries, various carb selections, the list goes on. Workout center, pool and hot tub looked nice, but I did not use. Have stayed here twice and would stay again.
• JS

  Joseph Smith

  Aug 10, 2026
  1.0
  Hotel sent me a message after I booked saying that only certain rooms are "pet friendly" while the add on hotels.com said the hotel is pet friendly with the $30 per pet per stay fee. Even says in the main add "Dog friendly" such a lie. Please change the add to reflect the hotel is not pet friendly but rather service dog friendly... A complete waste of time and false advertising. I assume the brand is pet friendly but this particular hotel owner is not which is fine just state that in the add so I don't waste time booking it to only have to cancel and refund it!!!
• KD

  Kathy D

  Aug 10, 2026
  5.0
  Great place to stay. Friendly, helpful staff. Rooms are nice and clean. Breakfast choices were great with many healthy options
• RH

  Retired Happy

  Aug 5, 2026
  5.0
  Best, Best Westerm i have ever stayed at. Well maintained, clean, great service and great breakfast. Handicapped room very well done and safe.
• GS

  Graeme Swallow

  Jul 20, 2026
  4.0
  Gotta say I was mystified by all the recent negative reviews. I stayed here about 3 weeks ago and had a fine experience. The room was clean and comfortable, and all the amenities were in working order. The only slight problem was that I was expecting to have a sofa (booked a suite), but there were two smaller chairs instead. One of my kids was planning on sleeping on the non-existent sofa, so we had to improvise. I also have to say the construction of the hotel itself seems pretty solid. Shortly after I checked in, a large church youth group or something (50-ish kids) checked in, so I was bracing for a long night of little sleep. But I didn't hear a peep out of them all night. The room was half the price of what I usually pay. I'm assuming that's because Hays is kind of in the middle of nowhere, but there were plenty of restaurants very close the hotel. If I need to travel west again, I would be happy to be a repeat customer.