Best Western Circus City Inn

Recensioni

• GA

  Gracie Abernathey

  1 day ago
  3.0
  Room was very clean and the staff were very nice. Only problem I had was the WiFi isn’t the greatest, even if they claim it’s “fast”. It’s not, so consider bringing your Ethernet Cables. They also claim the pool is “heated”, it’s not heated at all. Just feels like a normal pool.
• MH

  Mark Hopper

  5 days ago
  5.0
  Best Western is such a convenient place to stay if you are spending a few days visiting family nearby and/or the city of Peru. Plenty of parking and immediately off of highway 31. It is locally owned (I think) - or atleast the manager acted like it. Just great friendly service all around.
• NW

  Nate Wolshuck

  5 days ago
  5.0
  This was a nice Best Western. The rooms were clean and spacious. Breakfast was very good for a continental breakfast. Definitely worth it.
• LS

  Luis Sims

  Jun 18, 2026
  1.0
  The customer service was superb. The lady's at the front desk and the breakfast manager were just as sweet as can be. However the rooms were filthy. I ordered a suite. The barnum and baily suite. It was nice untill I went to go take a bath in the jet tub. The jets did not work in the tub nor was it clean. There was hair in it and it was nasty. The breakfast manager and the front desk attendant was nice enough to clean it out. So, I took a quick shower and after laying in the bed I started to itch. I pulled back the cover to see hair lining the sheets. And not mine.I asked to switch to another room which had grim all around the tub. This led me to just check out. Great customer service just a filthy atmosphere. I put a towel down after getting out the shower and after picking it up it was full of dirt. I was very disappointed after a long night's drive just to be bamboozled.
• MM

  Mark Mattingly

  May 19, 2026
  1.0
  Title: Systemic Service Failure, Discrimination, and Deception – Avoid This Facility I deal strictly in facts and evidence. This review is a formal warning to all travelers, specifically disabled veterans and families with challenged children, regarding the Best Western Circus City in Peru, Indiana, and Expedia Travel Services. On March 15, 2026, I arrived at this facility at 4:08 AM after navigating life-threatening thunderstorms. I am a cane-assisted, disabled American Veteran who had prepaid $454.13 for a 4-night stay through Expedia. Instead of a safe harbor, I encountered a facility in total disarray, with construction debris and torn carpeting stacked at the main entrance. The front desk associate displayed extreme unprofessionalism and overt hostility toward my disability. Despite providing my legal name and booking identifiers, I was falsely told no reservation existed and was refused service, leaving a disabled traveler stranded in the early morning hours. Furthermore, when I requested escalation to management, the associate provided a business card for the "District Manager" that deliberately listed the exact same phone number for the motel front desk. This was a calculated act of deception to prevent a consumer from reaching oversight. I returned 48 hours later to attempt a peaceful remedy, and was again met with hostility and refused service. Expedia and Best Western Corporate were issued a formal 7-day Notice of Intent to resolve this unauthorized retention of $454.13. They have chosen to completely ignore the notice. They are currently holding my funds for services never rendered. If you value safety, integrity, and basic human dignity, do not patronize this facility. Investigation with the Indiana Attorney General’s Consumer Protection Division is officially underway. Best Regards Mark A Mattingly PROUD U.S. VETERAN....