Best Western Plus University Inn

Recensioni

• GL

  Gerald Lynn

  Aug 3, 2026
  3.0
  King size bed but the covers dont cover my shoulders. No grab bars or seat in the shower. Lights at the head of the bed must be on to use the receptacles, cant charge phones overnight except in the bathroom. Could use at least one more disabled parking place at the entrances. Entrance doors are hard to open, and hold open when using a wheelchair or with hands full. Breakfast is quite good!
• SL

  Subbiah Lakshmanan

  Jul 28, 2026
  5.0
  Especially this location Bw is top notch, there so good in all section
• ER

  Elizabeth rose

  Jul 28, 2026
  2.0
  My fiancé and I had been to the hotel multiple times and the atmosphere was welcoming. The rooms are comfortable and it was suitable for us. But this most recent trips that we had booked had to be canceled due to an emergency. We had requested a refund, but it was denied. I understand that if everyone canceled and they were to give refunds it would affect the business but it was really sad to experience firsthand the lack of remorse or understanding that sometimes stuff happens, especially given that we had booked through this hotel before. Although the atmosphere was good, I’m not sure that I will be booking again due to the lack a compassion for our situation.
• AB

  Alex Bulankin

  Jul 1, 2026
  5.0
  The services that were provided are top notch. I’m happy with the rooms and the center yard to be able to have fun and the pool was great. I recommend Best Western Inn to anyone staying in Moscow Idaho area. My one question is would it be possible for Best Western Inn to look into working more with digital wallets to bring the room keys to the phone like some other hotels have. The key cards are an outdated thing, I have to keep the card separately from any electronics or else it doesn’t work. I would like to see if there is a possibility for them offer hotel room access through the phone in the near future for a more modern and convenient approach? Otherwise I’m so happy with my multiple stays and looking forward to the next!!
• NC

  Niki Campbell

  Jun 24, 2026
  5.0
  We booked this hotel for our high school football camp, coordinating travel from the Puget Sound area for 50+ athletes, charter buses, meeting and banquet space, and a tight schedule. From the very beginning, the customer service was exceptional. Jordan and Trevor were absolute standouts—professional, responsive, and genuinely invested in making sure every detail was handled seamlessly. Communication was clear and proactive, logistics were effortless, and any last-minute needs were met with a positive, can-do attitude. Hosting a large group of teenagers isn’t easy, but the staff made the entire experience smooth and stress-free. The property was well-organized, accommodating, and perfectly suited for a group of this size. We couldn’t have asked for a better partner for this event and would highly recommend this hotel to any organization planning a large group stay or team event. We will absolutely be back.