AP
Araceli Padilla
1 day ago
This is not a Tesla-friendly hotel, and unfortunately that was the biggest disappointment of our stay.
As a Tesla owner, one of the reasons I chose this hotel was the expectation that I would be able to conveniently charge my vehicle overnight while enjoying the property. The hotel has EV charging stations, but they are not compatible with Tesla vehicles unless you have your own adapter. In addition, the Tesla Destination Charger was unavailable because the charging equipment was locked, making it impossible to use.
As a result, I had to drive to the Supercharger near The Oaks Mall and spend about 40 minutes charging the car. Fortunately, the Supercharger is only a few blocks away, and we were able to have dinner after charging, but it was still an inconvenience and not the experience I expected. I would have gladly paid a reasonable fee to use the Tesla charger if it had been available. For many Tesla owners, the ability to charge overnight at the hotel is an important amenity and a major convenience.
Aside from that issue, our stay was excellent. The staff was friendly, professional, and welcoming. The room was clean, comfortable, well-equipped, and surprisingly quiet despite being located near the freeway. The heated pool and hot tub were fantastic, especially during the cooler weather, and we thoroughly enjoyed relaxing there.
We also appreciated the additional amenities, including the lounge areas and the mini-market. The complimentary breakfast was very good as well. We enjoyed a delicious breakfast burrito with eggs and potatoes along with coffee, which was a great way to start the day.
Overall, the hotel offers a pleasant atmosphere, comfortable accommodations, and great service. However, the lack of accessible Tesla charging was disappointing enough that I can only give 4 out of 5 stars. I hope management considers making the Tesla charger available to guests or providing a better solution for Tesla owners in the future, as it would significantly improve the guest experience.