The Cartwright Hotel - Union Square, BW Premier Collection

Recensioni

• 3A

  360Beautiful AZ

  Jun 13, 2026
  3.0
  I’m not sure why this hotel is considered a premier Best Western. The room was tiny. The air-conditioning was so loud kicking on and off we couldn’t sleep the first night. There’s no refrigerator, no microwave, no breakfast, no parking we had to pay an extra $40 a day to park our car, no amenities at all. The staff was accommodating, but weakly greeted us for three days with fake smiles, or their heads were buried in their phones. The neighborhood was iffy. Won’t go back.
• GG

  Ger

  Jun 11, 2026
  3.0
  La primer noche no pude dormir nada, se escuchaban los gritos del cuarto de enfrente y el ruido de la calle, parece que las paredes están hechas de cartón. Bajé a recepción esa misma noche para ver cómo me resolvían y el tipo no supo ni qué responderme. Al día siguiente bajé a recepción, y única chica que habla español fue la que logró resolverme, fue muy amable conmigo
• EE

  elisharev

  Jun 7, 2026
  5.0
  I love this hotel - perfect place to lay your head. It reminds me of old Paris - nothing fancy but well taken care of, wonderful wonderful service by Edward and Camille, cozy beds and they love dogs! My room has a double bed - it’s tiny but for one night w my pup, I’m very well taken care of. The bathroom is clean with big towels and perfectly fine products - I even trusted my thick hair to their conditioner and loved it!!!!! It has a nice shower with sliding heavy glass - I just love it here. There’s charm, which is hard when you’re on a budget but also have high standards. In a world where everything is overdone, glossy and corporate the Cartwright offers comfort, kindness and love for animals:) I’ll be back for sure 🐶
• PI

  Pink Wright III

  May 31, 2026
  1.0
  Wife's $16,000, ring was moved from her purse, the SFPD found it stuffed between the cushions of the couch which she never sat or used? You do the math,
• BD

  Bret Hoffman Dana

  May 28, 2026
  5.0
  My wife and I stayed here for close to a week. Excellent service all around. I am very perplexed seeing the negative reviews on here, especially with regard to customer service. Because of our flight schedules, we had a lot of time to kill between check/in-check/out. The hotel kindly allowed us to check in early and stay late. Staff were polite, caring, and attentive. The building itself is any history lover’s dream. It’s like taking a step back in time, to the heyday of this country, (Pre-Trump). But I digress. Thanks for the EXPERIENCE, Cartwright! Can’t wait to return! 🙏🏼