Best Western Carlton Suites

Recensioni

• CG

  Charles Galloway

  3 days ago
  3.0
  3 star hotel, you get what you pay for. Not bad, not amazing
• MM

  Mike McGuire

  Aug 5, 2026
  5.0
  I'm not associated with the place and stay at Best Western when I can. Room was great and there was a nice hot breakfast in the morning. I'd stay here again if ever in the area again.
• PG

  Pam Gossett

  Aug 2, 2026
  5.0
  We needed a place to park an Expedition pulling a car hauling trailer. The hotel owner was so gracious to let us park there. I will definitely stay at Best western again.
• BB

  Bougie

  Jul 30, 2026
  2.0
  Booked this for a night coming in town for a concert. It’s ok for one night but I dont think more than that .bed frame still had handprints on it bathroom overhead was peeling and bed wasn’t comfortable. Seems like they still building but don’t think I’d stay again unless had to.
• DS

  Diane stachura

  Jul 25, 2026
  4.0
  Update post stay!!! After speaking with Management upon checkout this morning. I slept well breakfast looked good and I truly believe that they are working to improve the building and the customer service. I assume that the disclaimers and such are from the management prior, so I would recommend staying here based on my observations and experience. I really enjoyed speaking with the manager this morning his pleasantness changed my mind completely. I really hope that more people will give honest positive reviews of this location and that they really do continue to improve overall! Thank you guys Alabama is beautiful and when we go on our next vacation we will book with you! The employees are not very friendly, but it is what it is. The room is cleaner than I had read in the reviews found on Google. I honestly was afraid to check in! The management are greedy and they have a disclaimer that they have the right to enter your room. Even with a DND sign to check cleanliness and maintainence which makes me uncomfortable. I checked the sheets and they appeared clean. Building is run down, but nothing I wouldn't tolerate for a night. Water pressure was good! Laundry room is only open 8-8. The policies are VERY militant. Some things need repair/TLC. Smells weird in the hallway like an apartment complex hall. It's boogie ghetto. Lol