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Christine Waterman
Jun 3, 2026
Went to the Chalotte Tilbury in John Lewis and was met by Brittany who did a makeover for me and advised me on what I wanted .
She was extremely knowledgeable and professional and I would highly recommend her
VK
Verisheh Karami
Jun 1, 2026
I’m really not satisfied with the staff at John Lewis in Southampton. I’ve been there several times, but nobody was willing to help or guide me properly. I asked for a sample, and they reluctantly gave me just one, with a very unfriendly attitude. Overall, the customer service was disappointing and made me feel unwelcome☹️
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Natalie Ryan
May 30, 2026
Brittany was amazing! So helpful and talked me through all the products she used and explained how more is less sometimes so don’t need lots of products! Brilliant!
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Ali Richards
Apr 24, 2026
I visited the Charlotte Tilbury counter in Southampton‘a John Lewis and their assistant Charlotte was brilliant at choosing the right base and foundation to make my nearly-60-year-old skin look fantastic! Even though my skin is far from flawless I felt amazing afterwards and she gave me loads of useful advice. There was no pressure to buy but I will be making some purchases based on her recommendations.
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Louise Gibson
Apr 7, 2026
Highly recommend Charlotte at Charlotte Tilbury in John Lewis Southampton for all things make-up and Charlotte Tilbury. I attended for a 1-2-1 masterclass and Charlotte was brilliant. I was quite nervous - I hadn’t tried any Charlotte Tilbury products before (but had been considering buying for a while) and have rarely worn make-up in the last 6 years. Charlotte was so lovey and I felt amazing in the make-up afterwards. The session was redeemable against purchases and I very easily spent the value of the session I’d booked. In due course I will buy everything that Charlotte used - it all felt and looked great. I had my make-up done around 9.30am and was sad to wash it off at 10pm as it still looked so nice. I can’t recommend Charlotte more highly - she is fab and lovely. Now hooked on the Charlotte Tilbury products too! Charlotte’s tips and the products have given me the confidence boost I needed as a woman in her 40s returning to the workplace after a long career break. Thank you so much!