In 2022 we launched Vicolo to share the delights of Neapolitan Italian cuisine. Our love of Italian culture and food drives us to follow traditional master Neapolitan recipes using only the finest ingredients. Unique to Vicolo is our authentic contemporary Neapolitain pizza originating from Napoli which is widely known for improved digestion and increased flavours through careful selection of ingredients and perfected cooking conditions. We invested in a new generation Neapolitan electric pizza oven, the first of its kind in the UK, to deliver stable cooking and maximum flavour. Italian tradition mixed with modern cooking methods allow us to deliver an authentic taste of Italy here in Bournemouth.
Generato dall'IA a partire dalle recensioni recenti dei clienti
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.