Le Saint-Édouard

Reviews

• MD

  Marie Dubarat

  2 days ago
  4.0
  Bonne expérience dans cet hôtel moderne. La chambre était spacieuse, les lits très confortables et la salle de bain agréable. Mention spéciale pour l’odeur des produits de douche que j’ai adoré 😊 Nous avons apprécié le restaurant du petit déjeuner et le choix de plats sucrés et salés. Petit bémol pour le prix du parking, très cher pour un terrain de gravier non sécurisé et pour le quartier pas très bien fréquenté. Je recommande pour une étape mais pour un vrai séjour à Québec, privilégiez le vieux Québec!
• ST

  Shannon Tao

  2 days ago
  3.0
  There were a few positives: the front desk staff were friendly and genuinely helpful, and they allowed me to check out one day early without giving me a hard time. The bathroom was also decent—although the facilities felt older, it seemed renovated, and the shower pressure was surprisingly good by North American standards. Having a bathtub was a plus as well. That said, the room itself was the biggest issue. It was far too small. I booked for 3 adults and 1 medium dog, and honestly, I do not believe this room should accommodate more than 2 adults comfortably. With 3 people and a dog, it felt extremely cramped and almost claustrophobic. For a pet-friendly hotel, the setup was disappointing. The pet fee was around CA$50 per night, but there was barely any space for my dog to rest comfortably. My dog ended up squeezed into the narrow space between the beds, which made the room feel even less suitable for travelers with pets. The AC was also problematic. It made loud noises as if it was working, but the room never actually cooled down and became hot and uncomfortable at night. The location was another disappointment. Despite the hotel advertising a 15-minute walk to Old Quebec, Google Maps showed closer to 30 minutes (Attractions), mostly uphill. This is especially difficult for older travelers. The “free breakfast” was also misleading. Many items required extra charges, and while the presentation looked fancy, the food quality was average at best. Overall, if you are traveling with seniors, with pets, are sensitive to room temperature, or plan to spend most of your time in Old Quebec, I would recommend staying elsewhere.
• NL

  Nicholas Low

  Jun 7, 2026
  5.0
  Stayed here for a week. Initially worried because of some bad reviews but I’m glad to have chosen to stay here. The hotel has been newly renovated and the rooms are spacious, with a modern looking lobby. Staff are very friendly and fast in responding to requests and queries. Location wise, it is at a quiet corner of the neighbourhood. There are plenty of good restaurants nearby. My only small complaint is that they do not have any firm pillows, and the pool is tiny, just for dipping.
• ER

  Erich Redonda

  Jun 6, 2026
  1.0
  Stay away from this hotel. My experience at Hotel Le Saint-Édouard was extremely disappointing. The air conditioning in my room was not working properly, making it very difficult to sleep during my first two nights. I called the front desk several times, and each time I was told that they had adjusted the temperature remotely. Unfortunately, nothing ever changed. The real issue was that the AC unit was frozen and not cooling at all. Despite repeatedly reporting the problem, the hotel refused to move me to another room. As a result, I was forced to leave the hotel two days before my scheduled departure. I paid for a comfortable stay and did not receive the basic service that was promised. I will be escalating this matter with American Express and seeking reimbursement for the nights I could not properly use the room. I would not recommend this hotel to anyone. There are much better options in Quebec City.
• BJ

  Blair Jackson

  Jun 2, 2026
  1.0
  I was physically and sexually assaulted in the pool at this hotel Monday May 25th, 2026. Nobody came to my aid. The hotel has refused to give even a partial refund for the trauma I sustained inside of their supposedly secure hotel. I do not recommend booking a stay here, as your safety will not be guaranteed and the staff will shrug you off should you have any issues.