Best Western Plus Muskoka Inn

Recensioni

• II

  illbalanced95

  2 days ago
  1.0
  My girlfriend had stayed the night there last night she was having a night out with her friend. She was severely intoxicated. Her friend was helping her get back to the room and the employee behind the desk working last night tried to help as well. Then also tried to make a sexual advance on her by trying to kiss her. She pulled away and her friend told the guy off. Who ever was working the desk last night had tried to take advantage of an intoxicated person. If her friend was not there who knows what could have happened. You have a predatory employee working there. I would highly recommend if you have a a daughter or girlfriend or wife that you make sure they have company with them… I suggest best western look into this. Because no one deserves to feel unsafe in your establishment.
• LL

  Liesbeth

  Oct 5, 2026
  4.0
  Man kann das Hotel für einen Kurzaufenthalt empfehlen. Das Zimmer ist durch die Doppelverglasung der Fenster ruhig. Es hat einen Kühlschrank und Mikrowelle. Allerdings ließ sich die Zimmertemperatur nicht regeln. Das Frühstück ist für ein 2-Sterne-Hotel ausreichend. Auf der anderen Straßenseite befinden sich Einkaufsmöglichkeiten und Restaurants.
• HR

  Henry Roberts

  Oct 2, 2026
  5.0
  Was pleasantly surprised by the rooms, not bad at all. Would stay here again for sure.
• SW

  Shannon Weaymouth

  Sep 8, 2026
  1.0
  Apparently, this hotel has its negative reviews deleted. My original honest review was removed, so I am posting it again. Very disappointing stay and even more disappointing customer service afterward. The bedding had an extremely strong bleach/chemical smell, and I felt unwell the following morning. The temperature-control knobs were also missing from the air-conditioning unit, and there were no instructions explaining how we could adjust the room temperature. I contacted the hotel several times and was promised a call from a manager on both Monday and Tuesday, but no one ever followed up. I eventually had to email the sales manager myself. Although the hotel acknowledged the problems and apologized, they refused to offer any compensation or meaningful resolution. I understand that issues can happen, but the condition of the room combined with the lack of follow-through made the experience especially frustrating. I expected much better from a Best Western and would not stay at this location again.
• JW

  Josh Wilhite

  Sep 6, 2026
  5.0
  My daughter and I stayed the night before a 4 day trip in the Algonquin back country. After we got out of the woods we realized my daughter had left the blanket she’d slept with her whole life at the hotel. We called Best Western without much hope that they would have saved it, but Anna at the front desk took the time to check the lost and found and they had it! Thanks for putting in that extra effort for great customer service.