SM
Shihari Madushika
Sep 25, 2026
Staff was so kind and helpful in helping me find the perfect lipstick! I couldn’t decide today, but I’ll definitely be back soon.
MK
mesfin kahasi
Sep 11, 2026
The customer Service is excellent, especially Jeoff’s service. Jeoff was really welcoming and helpful and kind. He helped us find lots of things and ending up coming out really happy with the items we got. Jeoff is great! Would recommend
Everyone at this store is always so nice. I was helped today by Matthew who is so incredibly kind and patient. They let me take my time to decide, and provided expert advice when needed. I didnt get their name but the manager with blonde hair is always very nice and helpful as well. I usually hate shopping in person but everyone here always makes it a good experience!
TC
Tannis Charles
Jul 28, 2026
I needed something very special and Ashton pretty much bent over all the way backwards to help me out. He listened carefully, was so very attentive, patient and managed to provide the perfect solution for my cosmetic problem. Thank you so much Ashton!
TN
Tetiana Naumova
Jul 24, 2026
Worst customer service I've ever experienced.
I bought a spray that stopped working because the bottle itself is defective. The store took my email address when I made the purchase, but when I came back they said they couldn't check the system and find my receipt. What's the point of collecting customers' email addresses if you can't use them to look up a purchase?
They refused to exchange the product because I didn't have the original paper receipt. Of course I don't keep receipts for six months, especially when they already have my email on file.
They told me to contact Customer Service. Customer Service was just as unhelpful. They said the product had been discontinued, which has absolutely nothing to do with the fact that the bottle doesn't work and I wasted $50 on it.
To make things even worse, after I started asking questions, they simply hung up on me.
Never again will I shop at this store.