AX Armani Exchange

Reviews

• TT

  tyler

  Dec 26, 2025
  1.0
  I was gifted a hoodie for Christmas that I really liked. It fit well overall, but the sleeves were just slightly short, so I went to the store to exchange it for a size up. Unfortunately, there were no XLs available. I asked whether the online price would match the in-store purchase price and was told it would, which was great. I then asked if an associate could check online availability for the size I needed. I was initially told I’d have to check myself… until moments later, she somehow was magically able to check and confirmed that XLs were available online. However, I was told the store couldn’t order it for me, so I’d have to do that on my own. Fair enough. Like any one else would, I returned the hoodie and asked for the name of the item so I could find it online. Instead, I was told to take a picture of the tag and sent on my way. Unfortunately, the style number on the tag was useless, and after digging through the website myself, I finally found the hoodie to see that every size except XS was sold out. Pretty frustrating to lose out on a hoodie I genuinely liked…especially since it was a gift that ultimately went to waste. At the end of the day the only outcome would’ve been to return it so I’m not so upset about that. The service was the problem. A bit more consistency or actual assistance would’ve gone a long way. And I truly do appreciate her trying to help, but honestly, no help would’ve been better than bad help.
• ML

  Melvin Lora

  Apr 19, 2021
  5.0
  Good
• DM

  Davion Moore

  Jul 20, 2020
  3.0
  This store needs more people