Boardwalk Inn & Suites

Reviews

• KM

  Kasie McClanahan

  5 days ago
  5.0
  They only reason I gave 4 stars on the rooms is because of the drainage but it did get fixed. I do recommend this hotel. It's on the beach and when you have great staff working it makes the experience so much better. They only thing I do recommend is maybe a small breakfast area for the guest.
• BH

  B. Hanna

  6 days ago
  4.0
  Rooms could use a refresh but are clean. Only took off points for that. Staff have been very polite. Location is the selling point. Right on the beach and next to the starting point where you can drive on the beach. Highly recommend and will be staying again.
• CB

  Chloe Belle

  Jul 20, 2026
  5.0
  I Genuinely I cannot think of one specific name of staff that was great. Every staff member was incredible and friendly. We had one issue with our door battery dying and we couldn’t get into our room, after 30 seconds of discussing whether it was our keys or our door the lady from the front desk was yelling at us from the first floor asking if it wasn’t working. I kid you not 30 seconds later someone was coming to let us in and immediately change that part of our door. I am beyond impressed with this whole establishment. There were a couple swimming bugs we saw in the pool (2 of them and we were pretty much in there the entire week) but we also aren’t from this area. We spent all day at the pool/beach. The bugs could not keep us away. I have never received service like this hotel/resort and I want the manager to know this. I made a mistake when booking and mixed up our departure date, 5 minutes later I already had a room booked for that night and was told we would be able to just stay in the same room. We got early check in and late check out to accommodate our flights, they let us keep a lot of bags in the hotel after checking out so we could go do some shopping. Cheap, amazing, and clean, we will be coming back. Thank you to all your staff, everything was amazing. We made so many friends and I can’t wait to come back. Our week was filled with smiles and beach pool beach pool beach pool, I am truly grateful. What an establishment. 5 stars is an understatement.
• KF

  Kodie Fikter

  Jul 10, 2026
  5.0
  We had a mother daughter grandmother sister trip! The room was pretty nice but the view from the balcony is were its at. Love the ocean view and pool view. We stayed on the 2nd floor with 2 double beds and a couch. There is an microwave, refrigerator, and coffee pot available as well. Everyone at the front desk area was so friendly and helpful. We asked where are the best places to eat and they gave us their suggestions. The only complaint is the parking isnt that great and no continental breakfast but there is a little gift shop available. Other than that we really enjoyed our stay and will come back. I like that there is always coffee too.
• BT

  Brit Thompson

  Jul 6, 2026
  1.0
  I rarely leave negative reviews, but our experience at Boardwalk Inn & Suites on the evening of July 4 was one of the most stressful hotel experiences I've ever had. I booked this hotel because I am pregnant, wasn't feeling well due to motion sickness, and we had our children with us. We decided to stay in Daytona after the fireworks instead of driving home, and we chose this hotel because of its positive reviews and availability. When we arrived around 7:00 p.m., parking was extremely limited. A security employee told us he would watch our vehicle while we brought our children and luggage upstairs. He even kept our keys. When we came back down, our vehicle was still running, unlocked, and the security employee was nowhere to be found. My partner eventually moved the vehicle into what appeared to be a clearly marked parking space. Around 10:00 p.m., while I was in the shower, someone began pounding on our hotel room door so aggressively that it sounded like the police were outside. My partner answered the door, and a security employee immediately began yelling at him about the vehicle. I quickly wrapped myself in a towel and came to the door because I could hear the shouting. I explained that we had parked where security had directed us and that our children were inside the room, but the employee continued yelling rather than trying to calmly resolve the situation. After the initial confrontation, we closed the door. Moments later, when my partner went to move the vehicle, the same security employee returned to our room with two additional individuals. One appeared to be another employee, while another did not appear to be in uniform and was holding drinks. Having multiple men return to our room during an already heated situation was incredibly intimidating, especially while I was pregnant and our children were inside. I repeatedly told them there were children in the room and asked everyone to calm down. Another security employee eventually arrived, apologized, and escorted my partner downstairs to address the parking situation. From our room, I watched another confrontation occur near the parking lot. My partner later called 911 because he believed he had been intentionally shoulder-checked during that encounter. I do want to recognize Donna, who came to speak with us after we reported what happened. While I initially felt frustrated because it seemed like we were being questioned before the investigation was complete, I do appreciate that she responded to the situation and stated that she would investigate. Unfortunately, the police did not arrive until several hours after the initial 911 call. By then, many of the people who witnessed the incident had already left the property. Officers took statements, downloaded the hotel's surveillance footage, and provided us with information about filing a report. The most disappointing part was being told that the hotel would only refund our stay if we checked out and left immediately. By that point, it was the middle of the night, I was pregnant, our children were exhausted, and we had already spent hours waiting for law enforcement. Asking a family in that situation to pack up and find another place to stay was not a reasonable solution. No guest should feel afraid to answer their hotel room door or have what should have been a simple parking issue escalate into a confrontation involving multiple people. Regardless of how any misunderstanding began, there were countless opportunities to handle the situation professionally, respectfully, and calmly. Instead, it became an experience that left our family feeling unsafe and deeply disappointed. I sincerely hope management reviews this incident carefully and provides additional training on guest communication and conflict de-escalation so no other family has a similar experience.