I was able to talk to a real person that speaks US English well. And she has been well trained to help me with my needs.
BR
Brannon Rodden
Jun 2, 2026
5.0
The technician was polite, knowledgeable and on time.
DY
Donald Yates
Dec 12, 2024
5.0
Saul Cardenas was professional and nice.
PB
Pamela Biege
Jun 20, 2024
1.0
I wish I could give them zero stars. I have been their customer since Nextlink bought out my previous ISP. I have been without my service for 21 days as of today. Initially was suppose to be an area outage two weeks without service. I filed an FCC complaint and the day sfter Nextlink was contacted by the FCC I receive an email from Nextlink saying outage cleared… hmm my internet still not working so now they have added another two weeks for a service call. I have requested escalation no response from Nextlink. This is the worst customer service I think I have ever experienced!
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