Vyve Broadband

Reviews

• JT

  Jhan Carlos Tavarez

  5 days ago
  1.0
  When I left in Atchison, I said your student I had got their services Internet and cable and I returning everything when I moved out back home with my family in 2022/2023 another claiming that a piece of the equipment was stolen out when I deep put everything in the box and mail it to them as they say because I was already leaving and now they send it they sent a claim to collection asking me to pay money when I clearly sent every piece of equipment on the mail and I’m assuming that it is not my fault that everything I lost or part of the equipment got lost so I will not recommend this place at all
• JB

  jean Beaudry

  May 11, 2026
  5.0
  Vyve is amazing
• SC

  Shawn Coulter

  Apr 29, 2026
  1.0
  This company is an absolute joke they talked us in to staying with them for a manager special price and did not want to honor it and then try to say that we owe double what our initial bill would be customer service is very unprofessional I would not recommend this company to not a single person!!! Keep our 95 dollars 🤬
• DO

  Daddy okay

  Feb 2, 2026
  1.0
  Vyve Broadband is the worst ISP in town and easily one of the worst I’ve dealt with in the Midwest. Their network is fundamentally mismanaged. Baseline latency, upstream/downstream performance, and CMTS/local node optimization are consistently out of spec. These aren’t edge-case issues — they are persistent, measurable network problems that a competent ISP would identify, document, and correct. Support has been a nightmare across multiple accounts. Front-line agents, supervisors, dispatched technicians, and even their NOC (Network Operations Center) repeatedly refuse to properly document issues or file the necessary escalation tickets. Instead, customers are met with delays, deflection, and outright gaslighting — even when presented with months of logs and proof showing ongoing network instability. I gave Vyve a second chance and approached everything professionally, following the correct channels and escalation paths. The result was the same: no accountability, no resolution, and no ownership of their own infrastructure problems. If you’re in Atchison, Kansas, avoid Vyve Broadband. Reliability is poor, support is ineffective, and the company shows no interest in maintaining its network to acceptable standards. An ISP’s job is to ensure their network operates within proper parameters — Vyve consistently fails at that basic responsibility. i will be filing several fcc/puc reports
• MS

  Megan Slaughter

  Jan 6, 2026
  5.0
  The technician did a great Job and was very informative