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Cox Store

3.2
(178 reviews)

Business Details

3808 Metro Drive, Council Bluffs, IA
51501, United States
(712) 256-4168

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory StoreCox Communications
Stay a step ahead at your Cox Store in Council Bluffs. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
3808 Metro Drive, Council Bluffs, IA
51501, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

Reviews

3.2
178 reviews
5 stars
72
4 stars
19
3 stars
14
2 stars
12
1 star
61
  • SC
    Steve Clemens
    May 3, 2026
    4.0
    Nice place but needed guidance to sign in to get help
  • MH
    Missy Hanson
    Apr 25, 2026
    5.0
    I don't know what's going on but I went to pay my phone bill today and it went all the way up from 109.00 to 157.00. you guys added another line to my account which wasn't okay by me I have 3 lines which is what I've had since last March and you guys decided to charge me extra telling me that it hasn't been on my account since this March which is bs. I want to know who I talk to about getting that extra money back. I'm considering switching my phones to someone else and only keeping my Internet with you.
  • GW
    Gary Whitworth
    Feb 1, 2026
    5.0
    Old modem went out, walked in the store and walked out less than 5 mins later with new modem . Conner was very helpful.
  • AC
    Andrew Conrad
    Jan 29, 2026
    1.0
    Extremely trashy monopoly, they just got out of a class action lawsuit for lying about people's data usage, and as you can see by the recent reviews they haven't changed. My usage hasn't changed and they suddenly say I owe them an extra $100. I've had to deal with terrible internet before but these losers take the cake. Also save yourself some time and don't bother with the corporate bs reply of "OH we're sooorry (that you caught us)." If you move somewhere that has their routers pre installed, just huck that junk in the dumpster.
  • SE
    Samantha Elliott
    Jan 28, 2026
    5.0
    It was ok

Frequently Asked Questions About Cox Store

What services does the Cox Store in Council Bluffs offer?

The Cox Store provides Home Internet Service, Mobile Cellular Service, Cable and Streaming Service, Equipment Pick up and Drop off, and Bill Payment.

What are the store hours for the Cox Store in Council Bluffs?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary.

Brand Certified Facts from Cox Store

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Certified May 17, 2026Yext Knowledge Graph
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