REI

Reviews

• DB

  Daniel Bido

  Jul 31, 2026
  5.0
  Among the few REI storefronts I have come across. This one was pretty nice. Super helpful staff.
• EB

  Eduardo Enrique Bueso

  Jul 24, 2026
  5.0
  Buen servicio y empleados amables Good service and friendly employees
• SC

  Shirley Claros

  Jun 18, 2026
  5.0
  I stopped by today (Stonebridge)to pick up a specific product to keep those pesky ticks away. Spencer was the one who helped me out, and I couldn't have asked for better assistance! He was super knowledgeable, really took the time to listen to my concerns, and answered all my questions with ease. He even explained why the product I initially wanted wasn’t the best fit for my situation and showed me some great alternatives instead. After that, I checked out with Julio, who was just as friendly and welcoming. It would be amazing if every store had such awesome employees like Spencer and Julio!
• CN

  Candace Noel

  May 23, 2026
  5.0
  Staff was super helpful. I went there to buy some recovery sandals and received guidance from Mark. He was knowledgeable and kind.
• RM

  Rachel M.

  Mar 15, 2026
  5.0
  We went to REI so we could try on light weight, waterproof hiking boots. Our experience is sneaker sizing doesn't accurately reflect hiking boot sizing. Upon our arrival to the boot section, we were warmly greeted by Diane, who not only asked us what we wanted, but asked follow-up questions to ensure she understood. I had researched hiking boots and thought we'd choose Hokas or Merrills, but Diane introduced us to Topos and my wife literally did the "head exploding" signal when she tried on the Topos women. I have relatively large feet, so Diane fitted me for the men's Topos, which is a size larger than the men's ASICS I wear daily. After successfully fitting us with boots, Diane helped us select raincoats. We are traveling to Ireland in 4.5 weeks and our friends assure us it will rain every day. We needed lightweight (for packing) with excellent waterproofing and she introduced us to REI's 3L raincoats, which we think will be perfect for the trip. She also encouraged us to buy spray to clean and re-waterproof the coats when we notice the coats losing their effectiveness. She emphasized this happens to all coats so we need to ensure we keep them clean and treated. Diane treated us as friends, helping us to choose the gear that will ensure our trip to Ireland is comfortable.

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