Specialized Upper West Side, located in New York, NY, is your go-to bike shop serving Manhattan and the greater NYC area. Just one block from Central Park and across from the Natural History Museum, we offer expert service and repair, and specialized e-bike services. Our shop features a wide selection of Specialized bikes, including road, gravel, mountain, commuter, and fitness options, along with top-quality equipment and apparel. Our knowledgeable staff is dedicated to helping all cyclists, from enthusiasts to beginners, find the right gear and support for an exceptional riding experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.