enduranceWERX is a cycling and triathlon coaching company specializing in cycling and bike fitting. Our 2800 sq/ft facility is located in the heart of New York City and includes an indoor multi-rider training studio for indoor training, a bike fit studio offering private attention, and a niche selection of products to service our fitting and coaching clients to complement a training program. We partner with Juan and Maria of JS Cycle who can address any issue related to the mechanical service of your bicycle.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.