Imagine offers aquatics for all. Beginning with our infant Baby Splash courses, on to our Parent & Me classes, to our group lessons for ages 3 & up, on to competitive club teams (including a swim team, a water polo team, and a synchronized swimming team), and finally to adult classes for all levels, there is something for every swimmer at Imagine.
We were founded in 2002 by Casey Barrett and Lars Merseburg, friends and former world-class swimmers who met in New York City after completing their NCAA and international swimming careers. Originally operated out of the Hunter College pool on E. 69th Street and Park Avenue, the school has grown to include locations spread across Manhattan and Brooklyn.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.