Spare Time Entertainment is the Northeast’s largest private, family-owned bowling enterprise. We pride ourselves on customer service and always provide our bowlers and gamers with the latest state-of-the-art facilities.
At Spare Time’s center in Northampton, you and your friends can eat in our restaurant play in our arcade, and bowl on our luxury lanes– because we are your complete entertainment facility. Come see why Spare Time is Massachusetts’ destination for food and fun!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.