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The front of the REI store in Loveland, Colorado
Brand Certified

REI

4.0
(52 reviews)

Business Details

(970) 617-1998
https://www.rei.com/stores/loveland.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play. Each year, REI donates millions of dollars to support conservation efforts nationwide and sends dedicated teams of volunteers--members, customers and REI employees--to build trails, clean up beaches, restore local habitats and more.... Through responsible business practices across the company, we strive to reduce our environmental footprint. What began as a group of 23 mountain climbing buddies is now the nation's largest consumer cooperative. But no matter how large we grow, our roots remain firmly planted in the outdoors. Our passion for outdoor adventure is clear, whether you visit any of our stores across the country, phone us, or interact with us online. By staying true to our roots, we've earned a place on FORTUNE magazine's list of the "100 Best Companies to Work For" every year since the rankings began in 1998. We work hard to earn our reputation for quality and integrity every day. Our core purpose guides everything we do: we all work to inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.

Details

  • Curbside pickupNot available

Location

REI
1605 Fall River Dr, LOVELAND, CO
80538, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

4.0
52 reviews
5 stars
37
4 stars
0
3 stars
1
2 stars
6
1 star
8
  • RB
    Ryan Boyles
    Aug 22, 2026
    5.0
    Matt was very friendly and helped us out with our roof rack.
  • AA
    Amy Adler
    Aug 15, 2026
    5.0
    Everyone who works here is helpful. I brought an old bike in for a tune up, they did a great job communicating and getting it ready to ride after a few years in storage.
  • JB
    Josh B
    Aug 9, 2026
    1.0
    Poor customer service
  • MS
    Mitchel Salankey
    Jul 25, 2026
    1.0
    So that was among the worst overall shopping experiences I have ever had in my entire life. I brought my boyfriend here who is new to the outdoors lifestyle and was prepared to buy EVERYTHING. Until their "guest relations" people followed and watched us like they were expecting us to steal the entire store. I ignored this mistreatment until I was asked by one associate for the fourth time "you're still here?" In the most condescending tone I could ever imagine. I had already made a small purchase at that point, I was simply helping my friend pick and chose...well...everything one would need to go camping. At the very least ill be canceling my membership, and a majority of my family is following suit after hearing how we were treated by these condescending, judgemental, homophobic employees. We are thoroughly disgusted to have been treated this way by a company like this.
  • KK
    Kyle
    Jul 11, 2026
    1.0
    I went in hoping to find a good deal on some things. I found one thing I needed. But the staff was VERY pushy about their REI membership. I said I was not interested three times before the guy started to be argumentative with me. Almost as if he was insulted I said I didn’t want to join. If this is how REI trains people to be. They should reconsider their staff training programs. I understand not taking no for an answer. And I understand employees probably get some benefit from signing people up. But giving people attitude because they have said no three times. That’s crazy. I work high sales retail. Never would I allow an employee to speak to people in a heightened upset voice arguing about the deals they are getting on gear. I will never shop at REI ever again. I will never recommend anyone to go there either. I had not a single person check on me while I was there for almost an hour. Until right before I left. And all they wanted to do. Was sell me a membership.

Frequently Asked Questions About REI

What types of outdoor products does REI offer?

REI offers quality outdoor gear and clothing, including their own award-winning REI brand products and items from brands like The North Face, Patagonia, and Columbia.

What are REI Loveland's store hours?

REI Loveland is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from REI

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Certified August 30, 2026Yext Knowledge Graph
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